Yes, are products are cruelty free. Additionally, our products are gluten free and paraben free. To learn more about our products, read about our clean beauty initiative.

Yes, as a Florida-based business, we are required to charge sales tax for online purchases delivered to customers in Florida. The state sales tax rate is 6%, and there may be a discretionary sales surtax depending on the delivery location within Florida. If you are purchasing from outside of Florida, the applicable sales tax will depend on your state's tax laws.

Yes, our products are vegan.

Our products are formulated to be safe for women who are pregnant and/or nursing. We use high-quality ingredients that are gentle and non-toxic. However, we recommend consulting with a physician prior to use to ensure the best care for you and your baby.

We do not offer product samples. To help you make an informed decision about our products, we provide detailed product descriptions, ingredient lists, and customer reviews on our website. Additionally, we offer a flexible return policy, so you can shop with confidence.

Unfortunately, we are unable to modify orders once they have been placed. However, if you would like to cancel your order, please contact us as soon as possible at help@annottobay.com. We will do our best to cancel the order as long as shipping preparations have not been initiated.

Domestic Orders: Tracking numbers can take 24-48 hours to show shipping information once you receive the shipping notification.

International Orders: Tracking numbers may only show the first to second update. Don't worry your package is on it's way. If you have not received your package within the expected time frame, please contact the shipping company for further assistance. We are not responsible for any import taxes or custom duty charges that you may incur.

The delivery time for your order depends on your location:

• Domestic Orders: Orders processed will take 5-7 business days to arrive.
• International Orders: Overseas deliveries can take 7-16 business days.

Detailed delivery information will be provided in your confirmation email once your order has been shipped.

We gladly accept returns of unused, undamaged products within 14 days of receipt. To initiate a return, please ensure the product is in its original condition and packaging. For more detailed information on our return process and to start your return, please click here.

If you would like to cancel your order, please contact us as soon as possible at help@annottobay.com. We will do our best to cancel the order as long as shipping preparations have not been initiated.

If you received an order that is damaged, contact us immediately via the contact page on our website. Upon doing so, please be sure to include your order number.

Please note damaged items can only be replaced for the same item.

Yes, we ship internationally! Here are the details regarding our shipping policies:

Shipping Costs and Times:

• Domestic Orders: Free standard 3-day shipping on orders of $40 or more.
• International Orders: Free standard shipping on orders of $300 or more.

To qualify for free shipping, your order must meet the required purchase amount (excluding taxes) at checkout.

Shipping Process:

• We ship all orders within 2-3 business days.
• Please allow extra time during the launch of a new product or promotion.